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Due to the nature of our business and products we sell, items that expire sooner than 3 month from the date of the purchase are not eligible for a refund.
For any other items to be eligible for a refund, you have to return the item you have purchased to us within 10 calendar days of the purchase. The item must be unopened and in its original condition. Contact our customer services department to get a free shipping label.
If our products arrived damaged, rotten or contaminated in any way, please contact us right away and we will be happy to send a free replacement regardless of its expiration date.
If anything is unclear or you have more questions feel free to contact our customer support team.
Cancellations made 3 days after the order date - with a proper cancellation reason - will receive a 100% refund. Cancellations made after 7 days will receive a 50% refund.
Any credit, Debit, Netbanking, Wallets are accepted for payment. Read More.
We take up to 3 business days to ship orders out. Thereafter, expect your package to be delivered anywhere between 7-10 days depending on your location. Once shipped, you’ll receive a shipment confirmation with with tracking details.
Yes you can. If you’d like your order delivery expedited please email us at hellosnackerman@gmail.com and we’ll try to accommodate your request.